TERMS AND CONDITIONS

Transcend Careers, LLC is a single-member LLC owned and operated by Vera O’Shea. All writing, research, and consulting are done by Vera O’Shea exclusively. The following is an agreement (“Agreement”) between Transcend Careers, LLC (“Company”) and You, the Client (hereinafter referred to as “Client” or “You”). You must agree to and accept all the terms and conditions in this Agreement, including those detailed in our Privacy Policy, which is hereby made a part of this Agreement.

TIMELINES

Both Client and Company shall make every good faith effort to abide by the agreed-upon timelines set forth during the first consultation following payment, subject to any unforeseen circumstances beyond either party’s control, such as illness, technical difficulties, family emergencies, etc.

CONFIDENTIALITY

All career information provided to Company by Client during fact gathering will remain strictly confidential.

CLIENT PHONE NUMBER AND EMAIL

We highly recommend you interact and communicate with Company through a personal email address and phone number. You authorize us to communicate with you through any means by which you have contacted us.

INTELLECTUAL PROPERTY

To the extent that anything in these terms and conditions could be taken to (impliedly or expressly) confer or grant any rights in relation to our Intellectual Property Rights, they are void and of no effect. You are not entitled to use any of our Intellectual Property Rights whatsoever unless the Company expressly authorizes you.

GUARANTEES

Company provides no guarantees regarding employment, interviews, or any other matter, career-related or otherwise. Client acknowledges and understands Client is ultimately responsible for all endeavors, career-related or otherwise. Client understands and acknowledges that career-related advice and documents are highly subjective, and there are no right or wrong versions or words of advice.

LIABILITY

Company relies on the Client to provide truthful and accurate information in the preparation of Client documents and consulting services. Company is not responsible for any inaccuracies, typographical errors, omissions, or misleading or false statements contained in written documents or LinkedIn profiles and will not be held liable to Client or any third parties for any injury or damages resulting therefrom. It is Client’s responsibility to thoroughly review and proofread all written documents before sharing them with a third party, including prospective employers and the LinkedIn community.

CANCELLATION POLICY CONCERNING RESUME WRITING AND LINKEDIN PROFILE WRITING

Should Client or Company seek to terminate services for Resume Writing or LinkedIn Profile Writing, cancellation refunds will be subject to the following:

  • Before PAID initial in-depth career conversation (this is not the same as the free consultation, which is merely exploratory), the Client will be refunded in full except for vendor credit card company payment transaction fees plus a $100.00 cancellation fee for Company time and administrative attention.

  • After PAID initial in-depth career conversation takes place (this is not the same as the free consultation, which is merely exploratory), the Client will be charged any credit card/payment transaction fees, plus $300.00 for the in-depth career conversation, preliminary research, and time.

  • After the first draft project delivery (draft resume or draft LinkedIn profile), there will be no refund, and Company retains the full fee.

NON-REFUNDABLE SERVICES

  • There will be no refunds for hourly Resume Critique or LinkedIn Coaching Sessions after they have taken place.

  • There will be no refunds for Cover Letters after a draft has been delivered.

  • There will be no refunds for any hourly work completed.

DISCLAIMER OF WARRANTIES

The company does not guarantee that the services will result in your being hired, and the company is not responsible or liable for any business, employment, hiring, salary, or other compensation decisions that you make, regardless of the reason made.

LIMITATION OF LIABILITY AND EXCLUSIVE REMEDY

You agree that your sole remedy for any breach of these terms by the Company, or any of the company's, affiliates or agents shall be, at the Company's option, replacement of all or part of the services that give rise to damages incurred by you in reasonable reliance on the company.

NO DAMAGES

To the maximum extent allowed by law, you agree that the Company will not be liable to you and/or any other person or entity for any direct, indirect, consequential, special, punitive, or incidental damages whatsoever that may arise out of or be related to this site or Company services.

SEVERABILITY

Any part, provision, representation, or warranty of these terms and conditions which is prohibited, or which is led to be void or unenforceable shall be ineffective without invalidating the remaining provisions hereof.

ASSIGNMENT

Neither these terms and conditions nor any of the rights, interests or obligations herein shall be assigned by you without the prior written consent of the Company.

HEADINGS

The headings contained in these terms and conditions are for reference purposes only and shall not affect in any way the meaning or interpretation of these terms and conditions.

GOVERNING LAW

This Agreement shall be governed by the laws of the State of New Jersey. Client agrees that any disputes relating to the Agreement must be filed in the State of New Jersey.

ENTIRE AGREEMENT

These terms and conditions contain the entire agreement and understanding between you and the Company with respect to the subject matter hereof and supersede all prior and contemporaneous terms, understandings, and conditions, express or implied.